Matson Ground Estate Company Ltd wish to make your stay at one of our Matson Ground Holiday Cottages as enjoyable as possible. We aim to describe the practical layout of your accommodation, giving you the confidence to make the best of your time in the Lakes.

Elm How sleeps eight. It is approximately one and a half miles from Patterdale and is accessed by a private road from Patterdale along a single track road and farm track. Please note that this track becomes rough on the approach to the property and has a number of farm gates to negotiate. 

PLEASE DRIVE SLOWLY AND LEAVE GATES AS YOU FIND THEM. 

This property is not suitable for guests who require a wheelchair or for those who have restricted mobility. Young children and elderly guests should take extra care and be suitably supervised. 

PLEASE NOTE THAT ELM HOW IS A TRADITIONAL FARMHOUSE WITH LOW BEAMS, UNEVEN FLOORS, STONE STEPS AND CHANGES IN FLOOR LEVEL. THIS PROPERTY HAS A WOOD BURNING STOVE. 

EMERGENCY EXIT FROM THE FIRST FLOOR, IF THE PRIMARY STAIRCASE EXIT IS RESTRICTED, IS THROUGH A WINDOW. GUESTS MUST BE ABLE TO ??HANG AND ?? IF REQUIRED IN AN EMERGENCY. 

THERE IS A SMALL STREAM WHICH RUNS BETWEEN THE CAR PARK AREA AND THE FRONT DOOR. PLEASE TAKE EXTRA CARE ON YOUR APPROACH TO THE COTTAGE. PLEASE BRING A TORCH.
 

• Parking for two cars on grass/stone area next to a small stream. TAKE CARE!
• Gravel sloped access of approximately 20m to the front door under a porch.
• Step down into hallway.
• Level access into WC and kitchen.
• Two Steps up into utility area from hallway.
• Level access from kitchen to rear hallway.
• Step up to corridor
• level access through glazed door into sitting room. 
• This property has a wood burning stove.
• From corridor, step up to snug and step up to staircase .
• Stone spiral staircase with metal handrail TAKE CARE ON UNEVEN STEPS!
• Level access to all bedrooms from landing TAKE CARE OF SLOPING FLOORS AND LOW DOORWAYS!
• Step up into ensuite shower room from bedroom.
• Level access to separate WC and family bathroom with shower cubicle.
• Step down outside from rear hallway onto patio and step down to lawn.
• Gravel path leading to external gate and car park area.
• There is no landline at this property, and mobile reception is POOR.
• Local facilities are approximately two miles away.
• Pets are welcome at this property.

Arrival
Check-in is from 4pm on the day of your arrival.

On booking, you will be sent our Touchstay guidebook which can be received via text message or email. We encourage you to read this carefully. The guidebook can be downloaded onto your phone for access prior to and throughout your stay. It contains a wealth of information including directions to the property, wifi codes, important contact numbers, places to eat or visit during your stay and other tips from how to light the woodburning stoves to information about the nearest medical centre, local transport and local supermarkets.

Access to your accommodation is by key which is stored in a keysafe lockbox outside the door of your holiday cottage. Please call our housekeepers on 01539 729602 at least two days before your stay to get the unique code to your accommodation keysafe. The housekeeper will also check details about your stay and ensure everything is ready for your arrival.

Departure
We ask that you vacate your holiday cottage by 10am on the day of departure.

Please check you have all your belongings. If you leave an item behind please call us on 01539 445756 and we will endeavour to find it. If the item can be returned, we will do this but there may be a charge for post and packing.

Please leave the key in the keysafe lock box and ensure that the property is secure before your departure. Please check all windows are closed paying particular attention to any rooflights or velux windows. We wish you a safe journey home and hope to see you again at a Matson Ground Holiday Cottage.