Cancellation and Cancellation Insurance

1    If written notice of cancellation is received by the Company, the Company will seek to re-let the property so far as is reasonable. No guarantee of re-letting is given. If the property is re-let the Company will refund all monies paid less a cancellation charge of £15 per week or part week booked. If the Company is unable to re-let the property then all monies paid shall be forfeit to the Company. The Company strongly recommends that the client takes out cancellation Insurance, details of which are given in paragraph 2 below.

2    Cancellation Insurance Clients should add the cost of cancellation insurance to their holiday cost on the booking form. This payment is non-returnable and does not form part of the rental. To qualify for a refund, notice of cancellation must be given in writing and, if cancellation is made which does not qualify, then the client remains liable as set out in paragraph 2. The terms of the cancellation insurance allow all monies paid to the Company, less a cancellation charge of £15 per week or part week booked, to be recovered if the holiday booking is cancelled due to:-

(a)     death, accidental injury or illness of any member of the holiday party, their immediate family or close business colleague;
(b)     compulsory quarantine of any member of the party;
(c)     jury or witness service of any member of the party;
(d)     unemployment (through redundancy after the date of booking and qualifying for payment under redundancy act legislation) of any member of the party;
(e)     damage to the hirer’s home or any of their immediate family members;

subject to the insurer’s usual exclusions for this class of business.